British Gas offers a range of freebies, discounts, and promotional opportunities for its customers through dedicated programmes. This includes a free membership scheme, a loyalty-based rewards programme, and occasional large-scale giveaways. The primary mechanisms for accessing these benefits are the British Gas Membership and the British Gas Rewards programme, which are available to eligible customers at no cost. These initiatives are designed to provide value beyond standard energy supply, including exclusive offers, prize draws, and direct financial benefits like free electricity days.
The British Gas Membership is a free-to-join programme open to all British Gas customers. It provides members with early access to sales, discounts, prize draws, and other exclusive offers. To sign up, customers visit the British Gas membership page and follow the activation steps. Upon successful registration, a welcome email is sent within 5 to 10 minutes, directing the member to a digital wallet containing their special offers. The programme is entirely free, and no purchase is necessary to join. It operates as a way for British Gas to thank its customers, offering perks such as savings on boiler services and electrical repairs through British Gas engineers.
The British Gas Rewards programme is a separate loyalty scheme for existing British Gas customers who receive gas and/or electricity from the supplier, or who hold a British Gas home services product like a HomeCare plan. This programme replaced the former Nectar card scheme. Key benefits include the "Loyalty Days" initiative, where customers can earn a payment holiday from their energy bills. Specifically, for every year a customer has been with British Gas in their current property (up to a maximum of 10 years), they earn either two days of free electricity or one free day of gas. The programme recommends choosing free electricity as it is typically more expensive than gas. Customers are notified by email when their Loyalty Days are available and can also check their status via their British Gas Rewards account online.
Accessing British Gas Rewards is straightforward for eligible customers. They can sign up for the programme via the 'My Account' online platform on the British Gas website. Once registered, customers do not need to collect points or perform additional actions; they simply wait for email notifications about the free stuff or offers they have earned. To log in, customers hover over 'My Account' in the top right corner of the homepage and click on 'Rewards', using the same login credentials as their standard British Gas online account.
It is important to note eligibility restrictions. British Gas business energy customers are not eligible to join the British Gas Rewards programme. Furthermore, the programme is intended for loyal customers, and the benefits are tied to the length of time a customer has been with British Gas at their current property.
In addition to these ongoing programmes, British Gas occasionally runs large-scale promotional giveaways. For example, in August 2024, British Gas launched a giveaway offering some customers 12 months of free electricity. This was a separate promotional campaign, distinct from the standard membership or rewards programmes. Details on how to apply for such specific giveaways are typically communicated directly to eligible customers or announced through official British Gas channels.
Other suppliers in the energy market, such as Bulb and Ecotricity, operate different types of customer incentive programmes, often based on referral schemes where both the referrer and the new customer receive a credit into their energy accounts. This provides a point of comparison, but British Gas's primary customer benefit programmes are the free Membership and the Loyalty Days offered through the Rewards scheme.
Conclusion
British Gas provides its domestic customers with two main avenues for accessing freebies and rewards: the free British Gas Membership and the British Gas Rewards loyalty programme. The Membership offers exclusive offers, discounts, and prize draws, while the Rewards programme provides tangible benefits like free electricity days based on customer loyalty. Participation in these programmes is free for eligible customers, and sign-up is managed through the British Gas online account portal. Customers should be aware that business customers are not eligible for the Rewards programme, and specific promotional giveaways, like the 12-month free electricity offer, are separate, time-limited events.