Nutrinovo, a UK-based provider of nutritional supplements, offers a structured free sample programme for specific protein supplement products. This programme is exclusively available to healthcare professionals (HCPs), including dietitians and other clinical practitioners, who request samples for their patients. The programme focuses on products designed for individuals with specific nutritional needs, particularly those requiring tube feeding or modified consistency diets. The primary products available as samples include ProSource Liquid, ProSource Plus, ProSource Jelly, ProSource TF, ProSource TF ENFit, ProSource TF Plant, and HyFIBER. A key feature of the programme is the 'Patient Connect' system, which facilitates a closed-loop feedback mechanism between the patient and the requesting healthcare professional.
Eligibility and Access for Healthcare Professionals
The Nutrinovo free sample programme is not open to the general public. Access is restricted to qualified healthcare professionals who are responsible for patient care and nutritional management. This includes dietitians, nutritionists, and other clinicians who prescribe or recommend nutritional supplements. The programme is designed to support clinical decision-making by allowing HCPs to evaluate products with their patients before potential prescription or purchase.
To request samples, healthcare professionals must visit the official Nutrinovo website. The process involves completing a request form where the professional provides their name, profession, contact information, and practice address. The form also includes an option to request additional informational leaflets. By submitting the form, the requester agrees to the programme's terms and conditions. The provided source data explicitly states that this service is currently available for requests originating from the United States only. This geographic restriction is a critical eligibility rule for any UK-based healthcare professional considering a request; based on the available information, the free sample programme is not available for UK-based requests.
The Patient Connect Programme and Direct-to-Patient Sampling
A significant component of the Nutrinovo sampling service is the 'Patient Connect' programme. This system is designed to enable a more direct and efficient feedback loop between the patient and their dietitian. It is applicable only for direct-to-patient requests, where the healthcare professional requests samples to be sent directly to the patient's home address in the community.
The process operates through a simple three-step request form available at Nutrinovo.com/free-sample. Upon receiving a request, Nutrinovo sends the requested samples directly to the patient. Included with the samples is a postcard containing a unique 5-digit code. The patient uses this code to access an online portal where they can confirm their satisfaction with the product and, if applicable, select their preferred flavour from the available options. This feedback is then relayed back to the requesting healthcare professional, allowing for timely adjustments to the patient's nutritional plan based on their preferences and tolerance. The system automatically sends an email confirmation to the healthcare professional, detailing the patient's name and their feedback. This 'closed-loop' approach aims to improve patient adherence and satisfaction with nutritional products.
ProSource Jelly: Sample Details and Product Features
ProSource Jelly is one of the specific products available through the sample programme. It is a protein supplement delivering 20 grams of protein per cup. The product is positioned as a satisfying and tasty alternative for meeting protein goals. A key clinical feature is that ProSource Jelly is pre-thickened and has been independently assessed as an IDDSI (International Dysphagia Diet Standardisation Initiative) Level 4 product. This consistency level is appropriate for patients with swallowing difficulties (dysphagia) who require a moderately thick, spoon-thick texture.
The product is available in four flavour options, though the specific flavours are not listed in the provided source material. To request a free sample pack of ProSource Jelly or to discuss its application for patients, healthcare professionals are directed to visit the Nutrinovo website or contact their local Nutrinovo Account Manager. The marketing tagline associated with the product is "ProSource – More than JUST protein," emphasising its nutritional profile and suitability for specific dietary needs.
ProSource Plus and Multi-Serve Bottles
ProSource Plus is another product featured within the Nutrinovo sample programme. Recent updates to the product line include the availability of ProSource Plus in multi-serve bottles. This packaging format is highlighted for its environmental benefits, with each dose representing approximately 3.1 grams of plastic. This is noted to be around 80% less plastic than single-use protein shot bottles. The availability of multi-serve bottles is a practical consideration for patients and healthcare professionals managing long-term nutritional support.
Similar to ProSource Jelly, samples of ProSource Plus can be requested by healthcare professionals through the Nutrinovo website or by speaking with a local Nutrinovo Account Manager. The same marketing tagline, "ProSource – More than JUST protein," is also associated with this product.
Product Range and Specific Formulations
Beyond ProSource Jelly and ProSource Plus, the Nutrinovo free sample programme includes a range of other specialised nutritional products. These include:
- ProSource Liquid: A standard liquid protein supplement.
- ProSource TF: A formulation designed for tube feeding (TF).
- ProSource TF ENFit: A tube feeding product compatible with the ENFit connector system, which is a standardised connection system for enteral feeding devices.
- ProSource TF Plant: A plant-based tube feeding formula.
- HyFIBER: A fibre supplement, which may be used alongside protein products to support digestive health.
The availability of these specific formulations indicates that the sample programme is tailored to meet a wide array of clinical nutritional requirements, from standard protein supplementation to specialised diets for tube feeding and plant-based preferences.
Request Process and Limitations
The standard request process for healthcare professionals involves using the Nutrinovo website. For general sample requests (not direct-to-patient), the process is straightforward: visit the company’s website via the provided link, complete the request form with professional and contact details, and submit the request. For direct-to-patient requests under the Patient Connect programme, the process is initiated through the same website portal.
It is important to note that the provided source data specifies an express request form for healthcare professionals to request a free sample pack of "ProSource 20" in three flavours. This appears to be a specific, streamlined option. For samples of any other products or for direct-to-patient requests, a different link or process is indicated. The source material also clarifies that the Patient Connect feature is only applicable for direct-to-patient requests, not for samples sent directly to the healthcare professional's office for their own evaluation.
A critical limitation, explicitly stated in the source data, is the geographic scope of the programme. The advertisement for free samples notes "* US only". This restriction means that the free sample programme, as described in the provided documents, is not available to healthcare professionals or patients located in the United Kingdom. All requests, whether for the professional's own use or for direct-to-patient delivery, are serviced from and to the United States. Therefore, UK-based consumers or healthcare professionals seeking to obtain these samples through this specific free programme would be unable to do so based on the current information.
Conclusion
The Nutrinovo free sample programme is a targeted initiative for healthcare professionals in the United States, providing access to a range of specialised nutritional supplements, including the ProSource protein product line. The programme is structured around two main request types: samples for professional evaluation and direct-to-patient sampling facilitated by the Patient Connect feedback system. Products like ProSource Jelly and ProSource Plus offer specific clinical benefits, such as IDDSI-compliant textures and eco-friendly packaging. However, a fundamental eligibility rule is the US-only geographic restriction, which excludes UK-based participants from the programme. Healthcare professionals outside the United States, including those in the UK, would need to explore alternative channels, such as local distributors or direct purchase, to access Nutrinovo products.