Artificial grass has become a popular choice for UK homeowners and businesses seeking low-maintenance landscaping solutions. For consumers wishing to evaluate product quality before committing to a full installation, several manufacturers and retailers offer sample programmes. These initiatives allow individuals to assess texture, colour, and durability in person. The following guide details how to access these samples, the options available, and the typical requirements for obtaining them, based exclusively on information provided by the source materials.
Overview of Free Sample Programmes
Based on the provided source data, several companies offer free artificial grass samples to potential customers. These programmes are designed to bridge the gap between online product descriptions and the physical experience of the turf. The primary goal is to enable informed purchasing decisions by allowing consumers to test the product in their intended environment.
Participating Brands and Offer Details
The source materials identify four distinct companies providing free samples. While the data originates from international sources, the principles of their sample programmes are applicable to consumers seeking similar services.
- Relyir: A professional artificial grass manufacturer with over 15 years of experience. They offer free samples but require customers to cover shipping costs. This fee is described as a small charge to ensure quick and efficient delivery.
- Purchase Green: This company provides free artificial grass samples to help customers decide if they like the look and feel of their synthetic turf. They highlight their quality and competitive pricing. Notably, they offer a specific service for contractors, who can request larger boxes of samples for sales teams by contacting them via email.
- LITAGrass: LITAGrass offers free samples of all their artificial grass products. They encourage customers to touch and feel the turf up close. The process involves filling out a form with accurate project and contact details, after which their team will confirm the information and send a sample box.
- Watersavers Turf: This company offers free artificial grass samples to customers, stating that having the product in hand is the best way to appreciate its quality. They also promote the use of samples for contractors to show clients how the grass would look on a job site, helping to close sales faster.
The Request Process
Obtaining a sample generally involves a straightforward procedure, though specific steps can vary by provider.
Standard Application Methods
The most common method for requesting a sample is to complete an online form on the manufacturer's website. For example, Relyir and LITAGrass both instruct customers to fill out a specific form to initiate the request. Upon submission, a sales team typically reviews the request and contacts the customer to confirm details before dispatching the samples. This confirmation step usually occurs within 24 hours, as noted by Relyir.
Alternative Ways to Request Samples
Relyir outlines several convenient methods for obtaining samples, which may be standard practice across the industry:
- Browsing the Website: Customers can explore the available product range and request samples directly.
- Providing a URL: If a customer has seen artificial grass on another website and desires something similar, they can send the link to the manufacturer, who will match it with a close equivalent.
- Submitting an Existing Product: Customers can mail a physical sample of an existing artificial grass product to the manufacturer. The factory will then analyze its specifications (texture, density, colour) and produce a custom-made sample that meets the customer's needs.
- Providing Product Parameters: If a customer cannot provide a physical sample, they can share detailed specifications such as pile height, density, and fibre type. The manufacturer will then create a custom sample based on these parameters.
- Requesting a Custom Selection: For customers unsure which grass type is best for their project, they can contact the manufacturer for a tailored selection of samples.
Sample Specifications and Options
Understanding what to expect from a sample is crucial for proper evaluation.
Standard Sample Sizes
Relyir provides a standard sample size of 20cm x 20cm. This size is considered large enough to thoroughly evaluate the product's quality and suitability. It allows consumers to:
- Feel the Texture: Experience the softness or firmness underfoot.
- Assess Durability: Test the resilience, which is important for high-traffic areas like playgrounds or sports fields.
- Check Colour and Appearance: Observe how the grass looks in different lighting conditions, such as direct sunlight or shade.
If a customer has specific size requirements, Relyir states they are willing to accommodate these needs where possible.
Custom Sample Options
As mentioned, Relyir offers custom sample options for specific needs. This includes replicating a competitor's product or creating a sample based on detailed technical parameters provided by the customer. This service is beneficial for projects with precise requirements.
Why Samples Are Essential
Manufacturers emphasise that photos and descriptions cannot fully capture the essence of artificial grass. A physical sample is necessary for a true assessment. Key reasons for ordering a sample include:
- Experiencing the Texture: Feeling the softness, thickness, and overall comfort of the grass.
- Visualising in Your Space: Placing the sample in the intended project area to see how the colour and style fit the environment.
- Testing Durability: For areas with heavy foot traffic, testing the turf's resilience is crucial.
Considerations for UK Consumers
While the source data focuses on the operational procedures of these companies, UK consumers should be aware of certain practicalities.
Shipping Costs
The only financial requirement explicitly mentioned in the source data is the shipping fee charged by Relyir. It is common for companies to ask customers to cover postage for free samples, especially for heavier items like grass turf samples. Consumers should expect this potential cost when placing a request.
Target Audience
The sample programmes cater to both residential customers and trade professionals. Purchase Green and Watersavers Turf specifically mention the benefits for contractors, such as stocking sales vans with samples to show clients. This indicates that the programmes are designed to accommodate both small individual requests and larger bulk orders for business purposes.
Conclusion
Free artificial grass samples are a valuable resource for anyone considering a synthetic lawn. Companies like Relyir, Purchase Green, LITAGrass, and Watersavers Turf facilitate this by offering free samples, often with the customer covering shipping. The request process is typically simple, involving an online form, and some manufacturers provide custom sample services for specific project needs. By evaluating a physical sample, consumers can make a confident and informed decision about their artificial grass purchase.
