Armstrong Flooring, a prominent manufacturer in the floor covering industry, has implemented a dedicated programme allowing consumers to order free flooring samples directly from the company. This initiative, launched in April 2020, is designed to assist consumers in making informed decisions about flooring for their homes by providing physical samples of various product ranges. The programme is accessible through the company's online platform, where consumers can select and order up to three samples to be shipped directly to their address. This service is part of Armstrong's broader digital enhancements, which include an online Design-a-Room tool to help visualise potential flooring choices in a home setting.
The process for obtaining these free samples is managed through an online order entry system. To request samples, consumers are required to navigate to the specific sample request section of the Armstrong Flooring website. The system necessitates the provision of certain information to fulfil the order. This includes details such as a purchase order number, the sold-to branch location, ship-to name, contact name, address line, city, state or province, postal code, country, and the preferred carrier. Once this information is entered and the process is started, the consumer is presented with a product family and size selection page. From here, they can choose the specific flooring materials they wish to sample, add them to their order, and review the selection before finalising the request.
The online order system provides several options for managing the sample request during the process. Consumers can add more materials by returning to the product family and size page, save the current selection to create an order within the Armstrong system, or exit the order entry window without saving, which discards the order. When ready to complete the order, a review button becomes available, allowing the consumer to see all saved sample selections. After clicking save, the system checks the order for errors, such as an invalid address. If errors are found, a message page informs the user of the problem, who can then go back to the review page to make corrections. This structured process ensures that orders are accurate and can be fulfilled successfully.
Armstrong Flooring's sample programme is part of their residential product offering, which includes a range of flooring options positioned as versatile alternatives to traditional materials like stone, ceramic, and porcelain. The samples are intended for various living spaces, including living rooms, kitchens, and family rooms, allowing consumers to assess the look and feel of the flooring in the context of their own home design. The company emphasises the versatility of its products, suggesting that the samples can help consumers explore different aesthetic and practical possibilities for their interiors. This approach aligns with common practices in the flooring industry, where physical samples are crucial for evaluating texture, colour, and durability before making a significant purchase commitment.
The programme's availability and specific terms, such as the exact limit of three free samples, are based on the company's announcements and online system descriptions. The information provided through the company's online platforms and press releases forms the basis for understanding how the sample request process works. Consumers interested in this programme should refer directly to the Armstrong Flooring website for the most current details, including any potential geographic restrictions, changes to the sample limit, or updates to the order entry system. The online tools and order forms are the primary sources of authoritative information regarding the programme's current operation.