Mooncup Menstrual Cup: Availability, Purchase Options, and Satisfaction Guarantee in the UK

The Mooncup is a reusable menstrual cup made from medical-grade silicone, designed as a cost-effective and environmentally friendly alternative to traditional disposable period products. As the world’s first medical-grade silicone menstrual cup, it has been available for over two decades and is sold by various retailers and directly through its official website. For UK consumers, the product is accessible through online shops, independent health food stores, and the brand’s own e-commerce platform, which offers specific shipping policies and a satisfaction guarantee. This article details where and how UK consumers can purchase the Mooncup, the product’s features, and the terms of the brand’s return policy, based exclusively on the provided source materials.

The Mooncup is manufactured by Mooncup Ltd., a company that was awarded Ethical Company status for its commitment to people and animal-friendly practices, making it the first sanitary protection manufacturer in the world to be a certified ethical business. The product is designed to hold up to three times more fluid than regular tampons and can be worn for up to eight hours. It is made from soft medical-grade silicone (derived from quartz and sandstone), is latex-free, and contains no dyes, BPA, PFAS, phthalates, petroleum plastic, bleaches, or toxins. The cup is reusable and is stated to last for up to ten years, presenting a long-term, cost-effective option for period care.

Where to Buy Mooncup in the UK

UK consumers have multiple avenues for purchasing the Mooncup, including online retailers, official brand websites, and physical health food stores. The source material highlights several key points of purchase.

One official stockist is the Stirling Health Food Store, an independent health shop based in Scotland that has been operating since 1976. This store sells the Mooncup and other silicone-based menstrual cups online and directly from its physical location. The store emphasises its status as a genuine, independent retailer and encourages support for local businesses. The Stirling Health Food Store can be contacted by phone on 01786 464903 for product enquiries and orders not listed online.

The Mooncup is also sold through So Organic, an online retailer that began stocking the product in 2007 following customer requests. So Organic’s staff testing team tried the Mooncup in 2006 and described it as a "revelation," leading to their decision to stock it. The retailer recommends the product to its customers.

The official Mooncup website (wearemooncup.com) is another primary source for purchasing the product. The website provides detailed product information, usage guides, and shipping details. It is described as the place where consumers can buy the product safely online.

Product Features and Usage

The Mooncup Original is the brand's flagship product. It is presented as a tried-and-trusted option used by millions worldwide. Key features highlighted in the source material include its medical-grade silicone construction, its capacity to hold up to three tampons' worth of fluid, and its ability to be worn for up to eight hours. The product is leak-proof and designed to be easy to insert, remove, and clean. Each purchase includes an organic cotton storage bag for keeping the cup when not in use.

The official website provides a guide on how to use the Mooncup. The process involves washing hands, folding the cup (using methods like the Punchdown or C-fold), inserting it gently, and ensuring it pops open to create a seal. The guide notes that it can take a couple of cycles to feel confident using the cup and suggests practising when not on your period to avoid pressure or mess. The silicone used is specified as not being the same type used for breast implants.

Shipping and Returns Policy

The official Mooncup website outlines specific shipping options and costs for UK customers. UK shipping is handled by Royal Mail with two tracked service options: - Royal Mail 48HR Tracked – £3.15 - Royal Mail 24HR Tracked – £3.69 Free UK shipping is available on orders over £30.

The company aims to dispatch all orders before 5 pm on the next business day. Customers receive a tracking link once their order is on its way. For international customers, shipping is available worldwide, with costs calculated at checkout based on location. It is noted that import duties, taxes, and customs charges may apply outside the UK and are the responsibility of the customer.

The brand offers a Mooncup Satisfaction Guarantee. This guarantee is available after 90 days of use and cannot be claimed before 90 days have passed since the order or purchase date. Customers can claim their money back or an alternative size for up to six months post-purchase.

Historical Context and Brand Philosophy

The Mooncup has a notable history. The founder, Su Hardy, discovered latex menstrual cups while backpacking in Australia and began importing them on a small scale to the UK. Following reports of latex allergies, she researched and found a hypoallergenic alternative in medical-grade silicone. The Mooncup was launched in the Spring of 2002. From its beginnings as a one-woman operation, Mooncup Ltd. grew into an ethical business. So Organic began stocking the product in 2007, and today, the Mooncup is sold in over forty countries.

The brand's philosophy centres on period care that works with the body. Mooncup states it uses science-backed ingredients that are good for the vagina and avoids outdated formulas and mystery ingredients. The brand emphasises sustainability, noting it is better for the planet, and promotes a stigma-free approach to period care. For over 20 years, Mooncup has raised the standard for period care by avoiding petroleum plastics, hidden ingredients, and compromises. The brand is expanding its presence on physical shelves to bring better period care to the mainstream.

Conclusion

For UK consumers seeking a reusable menstrual cup, the Mooncup is available through multiple channels, including the Stirling Health Food Store, So Organic, and the official Mooncup website. The product is made from medical-grade silicone, is designed for long-term use, and comes with a satisfaction guarantee. Shipping options within the UK are provided by Royal Mail, with free shipping available on orders over £30. The brand’s history and ethical certification add to its credibility as a sustainable period care option. Consumers are advised to check the respective retailer or official website for the most current product availability, pricing, and shipping details.

Sources

  1. Stirling Health Food Store - Mooncup
  2. Mooncup Official Website - Products
  3. So Organic - Mooncup Brand Page
  4. Mooncup Official Website - Introduction

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