The provided source material details a promotional programme operated by Greene King, accessible through its mobile application. The primary focus is on a "Spin to Win" game that offers new app users the chance to win a free drink, dessert, or main meal. Additionally, the sources mention a specific alcohol-free drink offer and a separate monthly "Pub Match" game for loyalty members. All offers are governed by strict eligibility criteria and terms and conditions, which vary based on location within the United Kingdom.
Greene King Loyalty Rewards and the Spin to Win Game
Greene King operates a loyalty programme known as "Loyalty Rewards," which is integrated into the Greene King Mobile App. According to the source material, this programme allows customers to earn perks, unlock surprises, and access exclusive offers. One of the central features of this programme is the "Spin to Win" game.
The Spin to Win promotion is designed to reward new users who register for the Greene King Mobile App. To participate, an individual must meet specific entry requirements. Firstly, they must be a newly registered user of the app. Secondly, they must activate their Rewards programme membership within the app. Finally, they must play the Spin to Win game. The promotional period for this offer is set to open at 00:01 on 12/08/2025 and close at 00:00 on 31/12/2026.
It is a condition of entry that users do not delete their account and re-register to gain additional entries. The source material explicitly states that such actions will be considered a breach of the terms and conditions. This could result in rewards being revoked and the reward account being suspended. The terms also note that certain venue types—specifically Crafted, Metro, Hive, Nest, and Everly—are excluded from this promotion.
Upon successfully completing the Spin to Win game, the user will be notified of their prize within the Greene King Mobile App. Each member is eligible for only a single prize to redeem under this specific promotional mechanic. If a user is found to be ineligible or in breach of the terms, Greene King reserves the right to remove the prize from the Rewards wallet.
Available Prizes: Drinks, Desserts, and Meals
The prizes awarded through the Spin to Win game are categorised into three main types: a free drink, a free dessert, or a free main meal. The availability of these prizes is subject to specific timeframes and geographical restrictions.
Free Drink Options
Until 23:59 on 16th December 2025, the free drink prize includes a selection of alcoholic and non-alcoholic beverages. The specific options available depend on the selection at the participating venue where the prize is redeemed. The listed options include: * Birra Moretti (draught pint) * Coke Zero, Original Taste, Diet Coke, Schweppes Lemonade (draught large glass) * Madri (draught pint) * Cruz Campo (draught pint) * Rekorderlig (any variant bottle) * Aspall (any variant draught pint) * Greene King IPA, Abbot Ale, Old Speckled Hen, Hazy Day, Prior Life, Flint Eye (draught pint)
Crucially, the source material specifies that only soft drinks will be available in Scotland. This restriction is due to the Licensing (Scotland) Act 2005, which makes it illegal to offer alcohol as a reward or prize for participating in a promotion. The source clarifies the distinction between allowed and not allowed offers under this legislation: * Allowed: A free pint for app registration with no conditions attached. * Not Allowed: A free pint via Spin to Win, which is considered a conditional reward.
Furthermore, for new customers in Scotland, the only free drink options available up until 16th December are soft drinks and Peroni Nastro Azzuro 0%.
Free Dessert and Main Meal Options
In addition to drinks, the Spin to Win prize can be a free dessert or a free main meal. * Free Dessert: The prize is a dessert up to the value of £7.99. * Free Main Meal: The prize is a main meal up to the value of £18.99. There are significant restrictions on this prize. It excludes sharers or any meal priced higher than £18.99. Furthermore, it must be selected from the main menu and does not include any breakfast, brunch, lunch, seniors, specials, children’s menus, or timed menus.
Prize Redemption and Expiry
Once a prize is awarded, it is added to the user's Rewards wallet in the Greene King Mobile App. The prize must be claimed and taken within 30 days from the date it is received. Failure to use the free prize voucher before it expires due to inactivity in the app is the responsibility of the user, and Greene King accepts no responsibility for such failure. The prize is non-transferable, cannot be sold or auctioned, and no cash alternative will be offered except in unforeseen circumstances, where an alternative prize of equal or greater value may be provided.
Alcohol-Free Drink Offer
Separate from the loyalty app rewards, Source [1] mentions a specific offer for an alcohol-free drink. This offer involves "One Free Alcohol-free Drink i.e. Kopparberg, Thatchers etc- When You Quote - 'cheers to zero'". The source suggests this is available at Greene King pubs across the country for those looking for alcohol-free options such as 0% wine or gin alternatives. However, the source material does not provide the specific terms, conditions, or eligibility requirements for this particular offer, such as whether a purchase is required or if it is available to all customers or only specific ones. Therefore, while the offer is mentioned, the full details required for a consumer to redeem it are not present in the provided chunks.
Pub Match: A Monthly Loyalty Game
Another feature available to Greene King Mobile App Rewards members is "Pub Match." This is described as a monthly loyalty game. To participate, a member must earn a game token by making a purchase over £1 and scanning their Rewards ID at a participating venue.
The game involves matching groups of 3 or more items within a 90-second time limit. Scores are tracked on a monthly leaderboard. The game runs from the 2nd of each month and ends on the last day of the calendar month. Tokens earned during a month expire at the end of that month.
Prizes for the Pub Match game are awarded based on leaderboard position: * 1st place: £50 Greene King voucher. * 2nd–10th place: £10 Greene King voucher each.
These vouchers are added to the user's app rewards wallet and may be split into smaller denominations. A maximum of two vouchers can be used per transaction. The terms and conditions for Pub Match state that gameplay is redeemed after 30 seconds, and exiting the game early forfeits the token. Additionally, transactions where team member discounts are applied disqualify the user from earning a token for that purchase.
Eligibility and General Terms
The promotional offers detailed in the source material are subject to strict eligibility criteria and general terms and conditions. A comprehensive set of terms is available online at https://www.greeneking.co.uk/loyalty.
Eligibility: * Residency: The promotion is open only to residents of the United Kingdom. * Age: Participants must be aged 18 or over. * Exclusions: Employees of Greene King, their families, agencies, or anyone professionally connected with the promotion are not eligible to enter.
Game Expiry and Usage: * Users have 30 days from the date they receive their Spin to Win game to play and win a prize. If not played within this timeframe, the reward is lost. * The prize must be claimed and taken within 30 days of receipt.
Data and Privacy: * The Greene King app may collect data linked to the user's identity, including purchases, financial information, contact information, identifiers, and other data. * Data used to track the user across other apps and websites may include identifiers. * Data not linked to the user's identity, such as location, search history, usage data, and diagnostics, may also be collected.
The source material also notes that Greene King accepts no liability for any damage, loss, or injury suffered arising from entering the promotion or taking up a prize. Furthermore, they are not responsible for any third-party acts or omissions.
Conclusion
The Greene King promotional programme, primarily accessed via its mobile app, offers new users the opportunity to win a free drink, dessert, or main meal through the "Spin to Win" game. This offer is available to eligible UK residents who register for the app and activate the Rewards programme. A key distinction exists for participants in Scotland, where alcohol cannot be offered as a prize, limiting free drink options to soft drinks and specific non-alcoholic beers. In addition to the Spin to Win feature, the app also hosts a monthly "Pub Match" game for existing loyalty members, offering vouchers to top-performing players. All offers are governed by a detailed set of terms and conditions available on the Greene King website, which users are advised to review for full eligibility rules, prize limitations, and expiry periods.