United Utilities, a major water supplier in the UK, offers a free online tool called GetWaterFit that helps customers understand their water usage and provides an opportunity to order free water-saving devices. This service is designed to assist households in reducing water consumption, which can lead to lower bills and environmental benefits. The programme is accessible to customers within the United Utilities service area, and no purchase is required to participate.
The GetWaterFit tool is available on the United Utilities website. To begin, users must visit the tool, enter their postcode, and answer a few questions about their household water usage. Based on the responses, the tool calculates an estimate of water consumption and provides personalised hints and tips for making reductions. A key feature of the programme is that it enables participants to order free water-saving devices tailored to their needs. These devices are described as "free water saving goodies" and are dispatched to the user's address. The process is straightforward: after completing the assessment, users can select an ‘Easy Win’ to start their personalised water-saving journey. For each Easy Win selected, participants earn virtual coins that are donated to charity.
The free devices offered through this programme are intended to help households save water efficiently. While the specific types of devices are not detailed in the source material, the programme emphasises that they are recommended based on the user's individual water usage patterns. The initiative is part of United Utilities' broader efforts to promote water conservation, which can also help customers save money on their bills and reduce their carbon footprint.
It is important to note that the availability of the GetWaterFit tool and the free devices is contingent on the user being a United Utilities customer or residing within their supply area, as the postcode entry is a mandatory step. The source material does not specify any age restrictions, income eligibility, or other limitations beyond the geographical scope of United Utilities' services. The programme does not require any payment or subscription; it is a free service offered to help customers manage their water usage.
For customers experiencing issues with water pressure or supply, United Utilities provides separate support channels. The company advises customers to first check their emergency repairs page or the Up My Street website to see if there are any reported issues in their area. If no issues are listed, customers can contact United Utilities directly via phone or live chat for assistance. These support services are separate from the GetWaterFit water-saving programme and are intended for resolving supply problems rather than providing free samples or devices.
The United Utilities "Your Water" mobile app is also mentioned in the source data. It is available on the App Store and is described as a tool for managing water accounts. The app is free, designed for iPad, and the developer states that it does not collect any user data. This app may be useful for customers who wish to manage their water account or report issues, but it is not directly linked to the free water-saving devices programme.
In summary, the primary free offering from United Utilities for consumers seeking to save water is the GetWaterFit tool and the associated free water-saving devices. This programme is accessible online, requires users to provide their postcode and answer questions about their water usage, and allows them to order free devices to help reduce consumption. It is a practical initiative for UK households looking to lower their water bills and contribute to environmental conservation. Customers interested in this programme should visit the United Utilities website to access the GetWaterFit tool and begin the process.