The Helping Neighbours programme is a complimentary service designed to empower households by enhancing their home's energy efficiency with the assistance of trained professionals. This initiative provides no-cost premium upgrades, which may include an energy-efficient thermostat, a carbon monoxide detector, a furnace tune-up, or air sealing and insulation improvements. The programme is entirely free, with the goal of helping participants reduce their energy bills through the installation of energy-saving products and the provision of practical tips.
Programme Overview and Eligibility
The Helping Neighbours programme is available to households that meet specific criteria. Eligibility is determined primarily by the utility service provider and residential circumstances. To qualify, a household must receive electric, natural gas, or a combination of both services from Consumers Energy. The programme is open to occupants of single-family homes, mobile homes, apartments, or condominiums with four or fewer connected units.
A key eligibility rule concerns prior participation. Households that have taken part in the programme within the last five years are not eligible to participate again. Furthermore, household income must meet the programme's guidelines. For households whose income does not meet these guidelines, an alternative option, the Home Energy Analysis Programme, is suggested.
Programme Process and Offerings
The programme operates through home assessments, which can be conducted either in-person or virtually if an in-person appointment is not feasible. During a home visit, a professional will install energy-saving products. The visit may last up to 90 minutes. Following the assessment, participants receive a report containing additional tips on how to lower their energy bill.
The programme is completely free of charge. Participants are provided with energy-saving products and tips at no cost. For those who qualify, a second visit to the home may be scheduled to install further products. The specific upgrades offered, such as an energy-efficient thermostat, carbon monoxide detector, furnace tune-up, or air sealing and insulation improvements, are provided as part of the no-cost service.
Conclusion
The Helping Neighbours programme represents a structured, no-cost opportunity for eligible households to improve their home's energy efficiency. By offering professional assessments and the installation of energy-saving products, the programme aims to reduce energy consumption and lower bills for its participants. Eligibility is tied to service from Consumers Energy, residence type, income guidelines, and a five-year participation limit. The process is designed to be accessible, with both in-person and virtual options available.